Are you following up on referrals?
What should happen after a patient referral and what actually does happen are many times not the same.
It drives me crazy when a doctor sends a patient out for a referral and then has no follow-up in place or lacks the documentation to remind him or her of the referral.
So you want to ask yourself the following questions:
- Did I document the referral?
- Did I follow up with the patient?
- Did I get a report back from the referred source?
- Did I discuss the outcome appropriately with my patient?
It's too easy to make a referral and then just forget about it. But that's what many doctors and their staffs do. This is certainly not the best outcome for the patient.
When making a referral for a patient, always remind them to list you as the referring doctor to enable you to receive reports effortlessly. This is also a wonderful way to build relationships with other providers and centers.


Add this blog to
Comments
Please read our Comment Policy before engaging in the conversation.