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Function, Form and Flow

Comfy waiting room Every professional designer will tell you that the 3 F's to observe while space planning are function, form and flow.  This post will deal with form ... flow and function to follow in later blogs.

What exactly do we mean by form? 

Form is defined as "the subtle instrument that controls and supports the flow of human activity in an office".  Form establishes the framework for flow.  Simply, it is the vehicle that carries a patient through your space with comfort and mobility.

Form directs and guides patients and staff to/from the primary areas in the office.  An office that outlines the course of space and appeals to the physical senses choreographs movement within the space.

A patient's first impression of his/her experience in your office is established in the reception area.  The well designed communication area should welcome the patient reflecting warmth and professionalism.  This can be achieved by lighting, texture, and passages.

So I can hear you saying, "WHAT is she talking about?"

Create a mental picture ... the patient enters your office.  They see a straight wall, a door to the right (a solid door I might add) and a big glass window to the left.  There are overhead light panels, popcorn ceiling and the chairs have "rough" utilitarian coverings.

That, I would say, doesn't "fit" a good form!

If you are building out space, a curved wall isn't any harder to build than a straight one.  A glass panel door removes that old "what's behind the secret door" mentality.  Yes, glass is becoming necessary with privacy issues. But why not have the patient center behind the glass sliding window rather than on the reception side? 

It's all about planning the FORM! 

The form of ergonomically designed treatment areas should not be just to enhance the efficiency for the doctor and staff.  Patients need to feel embraced and comforted by a setting that puts them at ease.  The result is a more relaxed and cooperative patient. 

The industry that seems to have captured the best form is the spa industry.  You enter into serene space ... the counters are rounded. All the "business" is done in private space away from the entry. You go to serene rooms.  The good spas are very busy, but you never feel rushed.  You feel at ease.  

These are just a couple "teasers" to identifying form.  The FORM and shape of the entire office creates the framework for flow and function.

To be continued ....

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